24/7 Crisis Chat SMS Terms and Conditions:

These SMS Terms & Conditions ("Terms") apply to the Center for Community Resources 24/7 Crisis Chat (the "Program") provided through short code 63288.

By texting 63288, you agree to these Terms and to our SMS Privacy Policy.

## 1. Program Name

24/7 Crisis Chat

## 2. Program Description

The Program allows individuals to text 63288 to seek crisis support, assistance, and related resource information. Messages may include responses from crisis support staff or authorized personnel, follow-up communications, and service-related information.

## 3. Consent to Receive Messages

By initiating a text conversation with 63288, you consent to receive SMS text messages from the Program related to your request for crisis support and associated service communications.

Consent to receive text messages is not a condition of purchasing any goods or services.

## 4. Message Frequency

Message frequency varies based on your interaction with the Program and the nature of the assistance requested.

## 5. Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

## 6. Customer Support

For assistance with the Program, reply HELP to 63288.

You may also contact:

- Center for Community Resources

- Phone: 724-431-0095

- Crisis Line: 1-844-757-3224

If you are experiencing an immediate emergency, call 911. You may also call or text 988 for immediate crisis support.

## 7. Opt-Out Instructions

You may opt out of receiving SMS messages from this Program at any time by replying STOP to 63288.

Reply STOP to unsubscribe.

Reply HELP for help.

After you send STOP, you may receive one final text message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from the Program unless you reinitiate contact or otherwise opt back in where applicable.

## 8. Privacy Policy

Please review our SMS Privacy Policy here: 

24/7 Crisis Chat Privacy Policy

## 9. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

## 10. Eligibility and Use

You agree to use the Program only for lawful purposes. You agree not to misuse the Program, interfere with service operations, or send unlawful, threatening, abusive, or fraudulent content.

## 11. Service Availability

The Program is offered on an "as available" basis. We do not guarantee that the Program will be uninterrupted, timely, secure, or error-free at all times.

## 12. Changes to the Program or Terms

We may modify or discontinue the Program or update these Terms at any time. Any updates will be posted on this page with a revised effective date.

## 13. Contact Information

Center for Community Resources

212-214 S Main St
Butler, PA 16001
Phone: 724-431-0095
Crisis Line: 1-844-757-3224